Incheon Airport presses ahead with AI, biometrics and big data plans amid global COVID-19 pandemic

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Artificial intelligence and robotics are among the many technologies used by the Smart Airport team to improve the passenger experience at Incheon Airport.

Incheon Airport’s Smart Airport team is responsible for the introduction, development and operation of innovative processes and services, as well as ICT-related projects within the South Korean hub airport . Jungy Han, Manager, Smart Airport Team, Incheon International Airport Corporation (IIAC), told FTE that a big motivation is simply to create a “better airport for passengers and employees.”

“The main role of the smart airport team is to establish and manage the smart airport strategy and projects of Incheon Airport,” he explained. “We guide and promote the other divisions of the IIAC, and moderate the difference between the strategy and the projects based on the new technologies that the other divisions develop. We are also in charge of the development and operation of big data platforms, robots, autonomous vehicles, etc.

“COVID-19 free airport”

Of course, overcoming the COVID-19 crisis is among the most pressing priorities. “As Incheon International Airport is Korea’s gateway, after seeing the initial peak of COVID-19 in February, we felt it was more important to focus on early diagnosis and prevention. preventing the spread of the virus.As the IIAC announced the “COVID-19 Free Airport” strategy, we focused on a three-step thorough quarantine, providing the most robust disinfection, sterilization and sanitation, in close cooperation with the government and other related agencies, including the KCDC (Korea Center for Disease Control and Prevention) and airlines,” Han said. On April 30, South Korea recorded its first day without locally transmitted COVID-19 cases since mid-February.

As the industry continues to grapple with the impact of the coronavirus, the IIAC is supporting its other stakeholders – including airlines, ground handlers, duty-free operators, F&B operators and others – with discounts on fees and new incentives. “Once the crisis stabilizes, we plan to focus on restoring passenger traffic and generating new traffic demand as well,” Han added.

Robotics, RFID, big data and biometrics

Meanwhile, the Smart Airport team continues its important work. For example, it is working to improve the airport experience for people with reduced mobility (PRM), using robotics and automated vehicles. Delivering technology-driven operational efficiency is another priority, and the team is currently developing a big data platform to help optimize airport operations. The IIAC also plans to implement an artificial intelligence (AI) air traffic control (ATC) platform that “will bring a whole new way of working for ATC agents.”

Biometrics, Radio Frequency Identification (RFID), Common Use Passenger Processing Systems (CUPPS), and self-service check-in and baggage drop implementations are also on the agenda.

At the FTE APEX Asia Expo in Singapore (November 10-11, 2020), a number of Smart Airport Group products will be on display at the company’s exhibition stand. Among them, AirCUS, a CUPPS system co-developed by Uriel Soft and IIAC; and AirBRS, which provides accurate baggage recognition in accordance with IATA standards.

AI X-ray, co-developed by SoftonNet, LG CNS and IIAC, will also be featured. State-of-the-art artificial intelligence technology is integrated into this X-ray algorithm, greatly reducing the burden on security and detection officers and improving security through the detection of prohibited objects.

A robot cart, co-developed by Wonik Robotics and the IIAC, will soon be deployed in the airport terminal and will also be showcased at the event, as will an automated indoor vehicle, co-developed by Thor Drive Inc. and the IICA. The first two automated indoor vehicles are expected to enter service in Q1 and Q2 later this year.

“We look forward to showcasing our solutions co-developed with our partners at Incheon Airport and hopefully bringing our solutions to other airports around the world as well,” Han said. “We also look forward to learning about other fascinating technologies and solutions, sharing our ambitions and goals, and being inspired.”

New opportunities

Looking ahead to the next 12 to 36 months, Han identified AI and biometrics as having a crucial role to play in the aviation industry. “I have to admit that it takes time to achieve true consolidation of technologies within the aviation industry,” he explained.

“Yet when it comes to technological growth, there are many expanded opportunities in airport operations. For example, there are already many developments and studies around big data, but there are so few that optimize its results. In my opinion, whoever makes the creative application of technologies will lead the entire aviation industry.

By: asia travel blog. Thanks for reading my post.

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